Shipping policy
Shipping Policy
Thank you for shopping with ELECTRA. We are committed to delivering your order as quickly and securely as possible.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Destinations We ship worldwide. Shipping rates and delivery times vary depending on your location.
Estimated Delivery Times
- Bulgaria: 1–3 business days
- European Union: 3–7 business days
- Rest of the World: 7–21 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and the weight of your order.
Customs, Duties & Taxes International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer. ELECTRA is not responsible for delays caused by customs.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date so we can assist you.
Contact Us For any shipping-related questions, please reach out to our customer support team.